Trust Center
Transparency, compliance, and security documentation—everything you need to evaluate vault387 for your organization
System status
Real-time operational status of our infrastructure services
Last updated: October 29, 2025 at 10:04 AM CET
Uptime & SLA
Our commitment to availability and performance
Guaranteed availability for all infrastructure services
Average time to acknowledge critical incidents
Round-the-clock monitoring and support team
SLA Credits
If we fail to meet our uptime commitment, you're eligible for service credits:
Compliance & certifications
Standards and frameworks we align with
ISO/IEC 27001
Information security management system aligned with ISO/IEC 27001 controls
GDPR
GDPR-ready infrastructure with data processing agreements available
Security documentation
Detailed information about our security practices
Security Overview
Comprehensive overview of our security architecture and controls
Penetration Test Report
Latest third-party penetration testing results (executive summary)
Data Processing Agreement
GDPR-compliant DPA template for customer agreements
Incident Response Plan
Our documented procedures for security incident handling
Incident history
Transparent reporting of past incidents and resolutions
No major incidents in the last 90 days
All systems have maintained 99.95%+ uptime during this period
Need additional documentation?
Contact our compliance team for audit reports, security questionnaires, or custom documentation.
Contact compliance team