Infrastructure you can trust
We're building high-trust infrastructure for critical workloads from Sarajevo, Bosnia and Herzegovina—where quality engineering meets transparent business practices.
Our story
vault387 was founded on a simple belief: infrastructure should be reliable, secure, and transparent. No hidden costs, no vague SLAs, no "trust us" security—just honest engineering and clear communication.
We started because we saw too many businesses struggling with unreliable hosting, opaque pricing, and support teams that don't understand their infrastructure. We knew there was a better way.
Today, we operate a Tier III+ data center in Sarajevo, providing bare-metal servers, private cloud, and managed Kubernetes to businesses that can't afford downtime. Our customers range from fintech startups to established enterprises—all united by the need for infrastructure they can depend on.
Our values
The principles that guide how we build and operate infrastructure
Performance first
We optimize for performance and reliability above all else. Dedicated resources, NVMe storage, and low-latency networking are standard—not premium features.
Security by design
Security isn't a checkbox—it's built into every layer. Encryption, isolation, monitoring, and compliance controls are fundamental to how we operate.
Transparent pricing
No hidden fees, no surprise bills, no "contact sales for pricing." We publish clear pricing and honor our commitments—your budget shouldn't be a guessing game.
Human support
When you contact support, you talk to an engineer who understands the infrastructure—not a ticket system. We're here to solve problems, not deflect them.
Based in Sarajevo
Our data center and operations are based in Sarajevo, Bosnia and Herzegovina—a strategic location in Southeast Europe with excellent connectivity to both Western Europe and the Balkans.
Bosnia and Herzegovina offers a stable regulatory environment, GDPR alignment, and a growing tech ecosystem. We're proud to contribute to the local economy while serving customers across Europe and beyond.
Our facility is a Tier III+ data center with redundant power, cooling, and network connectivity—designed for 99.95%+ uptime and built to withstand regional infrastructure challenges.
Data center specifications
- Tier III+ certified with 99.95% uptime design
- Redundant power: N+1 UPS and diesel generators
- Cooling: Precision CRAC units with hot/cold aisle containment
- Network: Multiple Tier 1 transit providers with BGP routing
- Security: 24/7 on-site security, biometric access, video surveillance
- Fire suppression: FM-200 gas suppression system
Our team
We're a small team of infrastructure engineers, security specialists, and support professionals—all committed to building reliable infrastructure.
Every member of our team has hands-on experience managing production infrastructure at scale. When you contact support, you're talking to someone who can actually fix the problem.
Ready to work with us?
Talk to an engineer about your infrastructure needs and get a custom quote.
Get in touch